GLORY - Report


In spite of the rise of electronic, mobile and contactless payments, physical currency remains
a favoured choice for consumers, a new report from Glory, a global leader in cash technology solutions, reveals.

Original global research, which polled 1,500 consumers in the UK, US and Australia, found
that 48% still use cash on a daily basis and that 74% saying there would always be a role for cash
and couldn`t see it ever being replaced completely by other forms of payment.

Sion Roberts, Executive Vice President, Global Retail, at Glory, said:
“The role of cash as a trusted payment method continues to impact consumers` choices
when it comes to ways to pay.
But while cash clearly has a strong place in shoppers` hearts – and wallets – and will have for many years to come,
it is still being handled inefficiently and insecurely within many retail environments.”

“Retailers need to invest more time and resource into making cash management work profitably
for their organisation – enhancing the customer experience when it comes to cash transactions
and using process improvements and modern technology to eliminate cash handling inefficiencies and errors,” he concluded.

July 2017